Shipping Policy
Shipping Policy
Applies to customers in the United Kingdom
Delivery Address
Orders will be shipped to the delivery address provided at checkout. Please ensure your address is correct — We London is not responsible for orders sent to incorrectly entered addresses.
Order Cut-Off Time
Orders placed before 14:00 (GMT) are processed the same working day.
Orders placed after 14:00 will be processed on the next working day.
Processing Time
- All orders require 1–2 working days for processing
- Processing occurs Monday to Friday, excluding public holidays
Shipping Time
- Delivery within the UK typically takes 3–10 working days after dispatch
- Deliveries occur Monday to Friday, excluding public holidays
- Delivery times may vary slightly depending on region and courier
Total Delivery Time
Please allow 4–12 working days in total for your order to arrive (1–2 days for processing + 3–10 days for shipping).
Shipping Currency
All shipping charges (if any) are calculated in British Pounds (£).
Shipping Costs
We offer free shipping on all orders within the United Kingdom.
Please note that delivery times are estimated and may be affected by circumstances beyond our control — such as weather conditions, courier delays, or public holidays. We London is not responsible for delays caused by shipping carriers or customs.
Customer Support
Email: hello@we-london.co.uk
Phone: +31 6 26467982
Support Hours: Monday to Saturday, 09:00–18:00
Average Response Time: 24 hours