Shipping Policy

Shipping Policy

Applies to customers in the United Kingdom

Delivery Address

Orders will be shipped to the delivery address provided at checkout. Please ensure your address is correct — We London is not responsible for orders sent to incorrectly entered addresses.

Order Cut-Off Time

Orders placed before 14:00 (GMT) are processed the same working day.
Orders placed after 14:00 will be processed on the next working day.

Processing Time

  • All orders require 1–2 working days for processing
  • Processing occurs Monday to Friday, excluding public holidays

Shipping Time

  • Delivery within the UK typically takes 3–10 working days after dispatch
  • Deliveries occur Monday to Friday, excluding public holidays
  • Delivery times may vary slightly depending on region and courier

Total Delivery Time

Please allow 4–12 working days in total for your order to arrive (1–2 days for processing + 3–10 days for shipping).

Shipping Currency

All shipping charges (if any) are calculated in British Pounds (£).

Shipping Costs

We offer free shipping on all orders within the United Kingdom.

Please note that delivery times are estimated and may be affected by circumstances beyond our control — such as weather conditions, courier delays, or public holidays. We London is not responsible for delays caused by shipping carriers or customs.

Customer Support

Email: hello@we-london.co.uk
Phone: +31 6 26467982
Support Hours: Monday to Saturday, 09:00–18:00
Average Response Time: 24 hours